Same permissions as the user
The assistant can only see and do what the person asking is allowed to.
Case study 04 · AI assistant for business software
Vigil.
An assistant that answers business questions in plain language, like “why did we lose members last month?”, across our products.
The challenge
Helpful, without the risk.
Giving an AI assistant broad access to business data is the fastest way to build one, and the fastest way to show information to the wrong person.
What we delivered
The scope.
- Answers across members, bookings, inventory and analytics
- Conversation history and feedback
- Routing between faster and more capable AI models
- Usage limits and monitoring for each business
Approach
How we approached it.
The choices that shaped it.
No shortcuts to the data
Every answer goes through the products' own secure interfaces, with the same checks a person would face.
Always responds
If one AI model fails, the next one takes over.
By the numbers
In numbers.
Built with Node.js and React.
- actions it can perform
- ~80
- products connected
- 2
Your project
The same standard, for you.
We treat your visitors' details with the same care: collect only what's needed and send it only where it has to go.